High call volumes at Service Centre

The Novopay Service Centre is experiencing higher than usual call volumes today, which are unfortunately resulting in longer than usual wait times before your call is answered.

We are very sorry for the inconvenience this is causing.

Please be assured that we are doing everything we can to answer your calls as quickly as possible and have put extra resources into the call centre to help reduce your wait time.

Again, we apologise, and thank you for your patience.

The Novopay Service Centre Team