Compliments and Complaints
To help us improve our service to you, please use the form below to submit your feedback to the Novopay Service Centre.
For questions about Novopay Online, or using the Novopay service, please contact the Novopay Service Centre directly by telephone: 0508 NOVOPAY (0508 668 6729) or via email: firstname.lastname@example.org
This form is for authorised users of Novopay. If you are a non-authorised user, please contact the payroll administrator at your school.
As an authorised user of Novopay, please note that payroll instructions cannot be submitted using the form below. If you need to report payroll errors on the Transaction and SUE reports, or if an incorrect payment has been made, please submit a Novo31.
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Please include as much detail as possible,
including MOE numbers and any pay centre
Maximum length: 1500 characters
If you would like us to contact you regarding your feedback please supply us with an email address and/or contact number.