Cut-off times for pay instructions

It is good practice to enter pay instructions in Novopay Online (NOL) as they arise, so that payroll information is kept current and to avoid pay errors. Instructions that are entered in Novopay Online are effective immediately unless future dated.

Some instructions cannot be entered in Novopay Online, and must be submitted using a form. When sending forms to the Novopay Service Centre, you need to allow more time for the instructions to be processed. See Forms.

Cut-off times for instructions

It is important that instructions for a pay period appear in that period's 1st draft SUE report, to allow time to check and correct them before the pay is run. To ensure this, the following cut-off times for instructions apply.

Day Time Cut-off
Day 1 Wednesday New pay period begins.
Day 6 Monday 5.00 pm Cut-off for manual instructions to be sent via form to the Novopay Service Centre.
Day 8 Wednesday 3.00 pm Cut-off for online instructions to be entered in Novopay Online. 
See Novopay Online or form?
Day 9 Thursday 9.00 am The 1st draft SUE is available for checking. See Check 1st draft SUE report.

Be prepared for SUE report checking to be more complex when collective agreement changes are made, or during End of Year/Start of Year processing.


From time to time instructions submitted after the cut-off time may be processed, but this cannot be relied upon.

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Cut-off times for corrections

It is important that any corrections appear in the 2nd draft SUE report, to allow time to check them before the pay is run. The following cut-off times for correcting instructions apply.

Day Time Cut-off
Day 9 Thursday Noon Cut-off for manual corrections to be emailed via NOVO31 form to the Novopay Service Centre with subject line:
SUE REPORT CORRECTION (name, MOE number)
See Correct pay errors.
Day 10 Friday 5.00 pm Cut-off for online corrections to be entered into Novopay Online.
Day 13 Monday 9.00 am The 2nd draft SUE report is available for checking. See Check 2nd draft SUE report.


Corrections submitted after the cut-off time may be processed, but this cannot be relied upon.

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Cut-off times for urgent adjustments

Day Time Cut-off
Day 13 Monday 11.00 am Cut-off for urgent adjustments to be emailed via NOVO31 form to the Novopay Service Centre with subject line:
STOP PAY ADJUST (name, MOE number)
See Check 2nd draft SUE report.
Overnight Monday         The pay is run to generate payments for employees.  
Day 14 Tuesday 9.00 am The final SUE report is available.
This report reflects the actual pay run and forms part of the school's financial records. See Check and file final SUE report.
Day 14 Tuesday 10.00 am Cut-off for stop pay requests to be emailed via NOVO31 form to the Novopay Service Centre with subject line:
FULL STOP PAY (name, MOE number)
See Stop pay.


Instructions that are entered in Novopay Online on Tuesday (day 14) will not take effect until the next pay run.

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Related links

How to:

Resources:

Reports:

Ministry of Education website: