All payslips via email from 24 October


In order for employees to receive their payslips in a more timely, secure and reliable manner each pay period, we will soon be sending them out solely via email. This means we will discontinue sending payslips through the mail.

Employees who are still receiving paper payslips will have notes attached to their next three payslips advising of the change, and encouraging them to contact their school's payroll admin to supply a current email address. Employees will need to provide an email address in order to have their payslips sent to them.

In order to make it as easy as possible, you can just send us through an email with the details. Put "Email address" in the header, then provide the employee's MOE Number, Employee Name and the email address. Send it through to support@novopay.govt.nz. (On this occasion only, please don't use Novopay Online to change the employee's email address. We'll do that in the system.)

10 October 2018 will be the final pay for which payslips are posted to employees, therefore from 24 October all payslips will be via email.

To help ensure the message reaches all employees, please find a poster below that you can place in your staff room.

DOWNLOAD PAYSLIP POSTER (250 KB)

FAQ

Why are paper Novopay payslips stopping?

  • Postal delivery of payslips is slow and inefficient. Many people receive payslips very late, or not at all.
  • With email, employees will have copies that they can easily access at any time.
  • Email is also more secure, as the payslip is password protected.
  • Emailed payslips have a smaller environmental footprint.

How can I update an employee's email address?

Send Novopay an email with the details. Put "Email address" in the header, then provide the employee's MOE Number, Employee Name and the email address. Send it through to support@novopay.govt.nz.

(On this occasion only, please don't use Novopay Online to change the employee's email address. The Education Payroll staff will fix up the email address in the system.)

What about teachers and support staff who don't have access to email?

If an employee does not have a personal email address, they may use their school email address (if they have one) to receive their payslip. Otherwise, they will need to set one up. There are many free email services such as Gmail that can be used.

How will employees know they need to supply an email address?

Employees who receive their payslip via post will get a message along with their final three posted payslips to make them aware of the change and asking them supply their school's payroll administrator with an email address.

When are paper payslips stopping?

The last time paper payslips will be sent via the post is 10 October 2018. From the following payday (24 October) all payslips will be via email.