Thursday 17 November

UPDATED 9.15am: Earthquake Affect on Education Payroll and Novopay

Good morning,

We are making good progress recovering our service following the recent earthquakes.

Our Christchurch office is open and operating normally. We are still unable to return to our Wellington office so our staff are working from temporary accommodation.

We have resumed our telephone service - 0508 NOVOPAY (668 6729). It is operating now but this will be limited.

Please only contact your School Account Team if your enquiry relates to tickets that are for this current pay period, PP17. We apologise for any inconvenience, however, the current pay period is our immediate priority.

We are continuing to work hard so that we can resume our normal service and will keep you regularly updated as the situation changes.

Kind regards,

Novopay Service Team